A : Please check before booking if staying at a AirBnB place as operators not pick up from there. Best to stay in Guesthouse, Hotel or Resort. Please check if the AirBnB place is an approved place before booking.
A : We respond to all booking payments within 3 hours, ( unless the booking happens between 10pm & 8am Phuket Time ) if you do not receive a Voucher from us, please contact us by email or call us at + 66828100087 or check your spam / junk folder.
A : If booking Online less then 11 hours before tour departure, Please phone to see if available places. If booking online after office closed the night before departure date then booking not guaranteed and need to make own transfer.
A : An Air conditioned minibus will come to your hotel and the driver will look for you in the reception area should you not be able to locate him please contact the reception staff at your hotel and ask the reception staff to contact us and then after the tour you will be returned to your hotel.
A : Call if the pick up bus does not arrive at your hotel within the designated time show on the Tour voucher please call the number on the voucher and one of our sales team will give you updated information.